CT Precision

Standard Terms and Conditions of Service

Effective Date: July 3, 2025   |   Version 1.0

These Standard Terms and Conditions of Service (the “Terms”) govern all quotations, orders, and services provided by CT Precision (“CT Precision,” “we,” “us,” or “our”) to the customer (“Customer,” “you,” or “your”). By submitting a purchase order or accepting a quotation, the Customer agrees to these Terms. These Terms take precedence over any conflicting terms on the Customer’s purchase order or other documents unless expressly agreed in writing by an authorized representative of CT Precision.

1. Scope of Services

CT Precision provides precision grinding and related machining and finishing services for aerospace, industrial, and commercial components. The specific services, quantities, tolerances, and specifications for each order will be defined in the applicable quotation, purchase order, or accompanying drawings and work instructions (each, an “Order”). Work not expressly described in an accepted Order is outside the scope of that Order.

2. Quotations and Orders

  • Quotations are valid for thirty (30) days from the date issued unless otherwise stated, and are subject to change based on material costs, quantities, and specification revisions.

  • Pricing is based on the specifications, tolerances, quantities, and delivery requirements provided at the time of quoting. Changes to specifications, tolerances, quantities, or delivery requirements may result in revised pricing and lead times.

  • An Order becomes binding when CT Precision receives the Customer’s purchase order, unless CT Precision notifies the Customer in writing within five (5) business days that it cannot accept the Order.

  • Submission of a purchase order against a CT Precision quotation constitutes the Customer’s acceptance of these Terms and of that quotation. 

3. Pricing and Payment Terms

Unless otherwise stated in writing on the quotation:

  • New customers: Payment is due upon receipt of invoice (prior to release or shipment of parts) until credit terms are established.

  • Established customers with approved credit: Net thirty (30) days from the invoice date is standard except where CT Precision has agreed in writing to extended terms of Net forty-five (45) or Net sixty (60) days.

  • Prices are exclusive of applicable taxes, freight, insurance, and special packaging, which will be added to the invoice where applicable.

  • Past-due balances may accrue a late charge of two percent (2%) per month (or the maximum rate permitted by law, whichever is less). CT Precision may suspend work or withhold delivery on any open Order while a Customer account is past due.

  • The Customer is responsible for all reasonable costs of collection, including attorneys’ fees, on past-due amounts.

4. Delivery, Title, and Risk of Loss

  • Delivery dates are estimates made in good faith and are not guaranteed. CT Precision is not liable for delays caused by Customer-supplied material, specification changes, outside processing (e.g., plating, heat treat), or causes beyond our reasonable control.

  • Unless otherwise agreed, shipping terms are FOB CT Precision’s facility. Title and risk of loss for finished parts pass to the Customer upon delivery to the carrier.

  • Risk of loss for Customer-supplied material is addressed in Section 6.

5. Customer-Supplied Specifications and Drawings

The Customer is responsible for the accuracy and completeness of all drawings, specifications, tolerances, models, and instructions provided. CT Precision will perform work to the specifications supplied and is not responsible for design adequacy, fitness of the specified design for the Customer’s end use, or errors originating in Customer-supplied documentation. Where a specification is ambiguous or appears to contain an error, CT Precision will make reasonable efforts to seek clarification before proceeding.

6. Customer-Supplied Material

  • Where the Customer supplies material, blanks, or components for processing, the Customer is responsible for ensuring the material is suitable, correctly identified, and free of defects.

  • CT Precision will exercise reasonable care in handling Customer-supplied material but is not responsible for latent defects, hidden flaws, prior processing errors, or material that does not meet specification.

  • CT Precision recommends the Customer provide sufficient additional material to allow for normal setup, processing, and scrap allowances. CT Precision is not liable for the cost or replacement value of Customer-supplied material beyond the value of the grinding/processing service performed on the affected parts.

  • Where the Customer supplies parts for finish grinding, the Customer is responsible for providing adequate and uniform grinding stock (oversize) on all surfaces to be ground. CT Precision will notify the Customer where supplied stock appears inadequate, and is not responsible for parts that cannot be brought to print or held to tolerance, or for finished dimensions falling below specification, due to insufficient, uneven, or improperly distributed grinding stock.

7. Inspection and Acceptance

  • CT Precision inspects work to the dimensional requirements stated in the applicable Order. Where no inspection standard is specified, standard commercial practice applies.

  • The Customer must inspect parts and notify CT Precision in writing of any non-conformance within thirty (30) days of receipt. Parts not rejected within this period are deemed accepted.

  • No parts may be returned without prior authorization from CT Precision.

8. Manufacturing Allowance

For orders exceeding ten (10) units, the Customer acknowledges that precision grinding may occasionally result in a scrapped part. Delivery of not fewer than the ordered quantity less one (1) piece, or ninety-eight percent (98%) of the ordered quantity, whichever is greater, shall constitute completion of the order. CT Precision will invoice only for conforming parts actually delivered, will promptly notify the Customer of any shortfall, and the Customer may order replacement parts at the per-unit price and lead time then in effect. Where the Customer supplies material, the Customer shall provide sufficient additional material to allow for normal setup, processing, and scrap, and CT Precision is not responsible for a finished-quantity shortfall caused by insufficient material supplied by the Customer.

9. Warranty

CT Precision warrants that services will be performed in a workmanlike manner and that finished parts will conform to the dimensional specifications of the applicable Order at the time of delivery. This warranty extends for thirty (30) days from the date of delivery.

CT Precision’s sole obligation, and the Customer’s exclusive remedy, for any non-conforming work is, at CT Precision’s option, to re-work or re-process the affected parts to bring them into conformance, or to refund or credit the amount paid for the grinding/processing service on the affected parts.

This warranty does not cover: (a) parts altered, further processed, or damaged after delivery; (b) non-conformance caused by Customer-supplied material, specifications, or drawings; (c) normal wear; or (d) damage resulting from misuse, improper installation, or use outside the part’s specified application.

EXCEPT AS EXPRESSLY STATED ABOVE, CT PRECISION DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10. Limitation of Liability

To the maximum extent permitted by law, CT Precision’s total liability arising out of or related to any Order shall not exceed the amount paid by the Customer for the specific services giving rise to the claim. In no event shall CT Precision be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost production, downtime, or the cost of cover, even if advised of the possibility of such damages.

11. Indemnification

The Customer shall indemnify, defend, and hold harmless CT Precision and its owners, officers, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or resulting from: (a) the Customer’s negligence or willful misconduct; (b) the Customer’s breach of these Terms or of any Order; (c) any defect, inaccuracy, or insufficiency in drawings, specifications, tolerances, or other information supplied by the Customer; (d) any defect in, or hazard associated with, material supplied by the Customer for processing; or (e) the design, end use, installation, or application of the finished parts, including any claim that the specified design infringes the intellectual property rights of a third party.

CT Precision will promptly notify the Customer of any such claim and reasonably cooperate in its defense. The Customer shall not settle any claim in a manner that imposes any obligation or admission on CT Precision without CT Precision’s prior written consent.

12. Tooling and Fixtures

Any tooling, fixtures, or gauging developed or purchased by CT Precision to perform an Order remains the property of CT Precision unless the Customer is separately invoiced for and pays the full cost of such tooling. CT Precision will maintain Customer-owned tooling with reasonable care but is not responsible for normal wear or for storage of inactive tooling beyond one (1) year.

13. Intellectual Property and Confidentiality

Each party will protect the other’s confidential information, including drawings, specifications, and pricing, and will use it only to perform or receive the services. Customer drawings and specifications remain the Customer’s property. CT Precision retains all rights to its own processes, know-how, and manufacturing methods.

14. Outside Processing

Certain Orders may require outside services such as plating, specialized machining, or heat treatment. CT Precision will use qualified suppliers but is not responsible for delays or non-conformance caused by outside processors beyond passing through any remedy CT Precision receives from such suppliers.

15. Changes and Cancellation

  • Changes to an Order must be submitted in writing and are subject to CT Precision’s acceptance, with corresponding adjustments to price and delivery.

  • Orders cancelled by the Customer are subject to charges for work performed, materials committed, and reasonable restocking or cancellation costs incurred prior to cancellation.

16. Force Majeure

CT Precision is not liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to acts of God, labor shortages, supply chain disruptions, equipment failure, utility interruptions, fire, or government action.

17. Governing Law

These Terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in Connecticut for any dispute arising under these Terms.

18. General

  • These Terms, together with the applicable quotation and Order, constitute the entire agreement between the parties and supersede prior understandings on the subject matter.

  • No waiver of any provision is effective unless in writing. If any provision is held unenforceable, the remaining provisions remain in effect.

  • CT Precision may amend these Terms from time to time; the version in effect at the time an Order is accepted governs that Order.

  • Signature is not required for these Terms to apply. Per Section 2, these Terms govern once the Customer issues a purchase order against a CT Precision quotation. The signature below is offered for customers who prefer to acknowledge these Terms as a one-time master agreement covering all future orders.